Privacy policy

Privacy Policy

Oruz Gifts respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through Shopify and trusted payment providers)

  • Customization details such as names, text, images, or designs you submit

We do not store your credit card or payment information on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Create and personalize custom products

  • Communicate with you about your order, updates, or support requests

  • Improve our products, services, and customer experience

  • Comply with legal and regulatory requirements

Custom Images & Personal Content

Any photos, text, or designs you provide for customization are used only for order fulfillment.
We do not share, sell, or reuse customer images or personal designs without permission.

Information Sharing

We do not sell or trade your personal information. Your data may only be shared with:

  • Shopify and payment processors (to securely complete transactions)

  • Shipping carriers (to deliver your order)

  • Legal authorities if required by law

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to enhance browsing experience, analyze traffic, and improve site functionality. You may disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal and order-record requirements)

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: admin@oruzgifts.com